Compassionate Patient Admissions Specialist

DeCoach Recovery Centre; Cincinnati (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

DeCoach Recovery Centre is seeking a Patient Access Specialist to guide potential clients and families through the admissions process at our Sharonville location. The role involves initial screenings, providing information about services, and coordinating an efficient admission workflow.

Responsibilities include gathering documentation, verifying benefits, and ensuring smooth transitions from inquiry to enrollment, while collaborating with clinical and outreach teams.

Qualifications

• High school diploma or equivalent required.
• Previous admissions, customer service, or related healthcare role preferred.
• Knowledge of addiction recovery/treatment processes is desirable.

Responsibilities

• Serve as the first point of contact for potential clients, families, and referral sources.
• Conduct initial screenings to determine appropriate level of care for incoming clients.
• Coordinate all aspects of the admissions process, including documentation and insurance verification.
• Maintain accurate records in the admissions database and ensure regulatory compliance.
• Communicate with clients and referral sources to support a smooth admissions process.
• Collaborate with clinical and outreach teams to coordinate admissions and assessments.

Skills

Interpersonal communication

Organizational skills

Teamwork

Problem solving

Customer service

Microsoft Office

EHR software

Education

High school diploma or equivalent

Tools

Microsoft Office

EHR software

Job description

DeCoach Recovery Centre is seeking a Patient Access Specialist to guide potential clients and families through the admissions process at our Sharonville location. The role involves initial screenings, providing information about services, and coordinating an efficient admission workflow.

Responsibilities include gathering documentation, verifying benefits, and ensuring smooth transitions from inquiry to enrollment, while collaborating with clinical and outreach teams.