Compassionate Non-Emergent Patient Transporter

Lunera Health; Dumfries (VA); On-site; USD 19,000 - 28,000; Full time

Job summary

Lunera Health is seeking a Patient Transport Coordinator to provide non-emergent patient transportation with a focus on safety and compassionate service. You will ensure vehicles are ready, maintain logs, and collaborate with centers to coordinate timely patient arrivals.

The role requires a valid driver's license, ability to pass drug/alcohol testing, and 1–2 years’ transport experience. Familiarity with the Greater Prince William area and strong teamwork are a plus.

Qualifications

• Valid driver’s license required.
• Driving record acceptable and verifiable.
• Must pass a drug or alcohol test.
• 1–2 years’ transportation experience preferred.
• Knowledge of the Greater Prince William service area preferred.
• Strong customer service and teamwork skills.
• Ability to use computer systems and the Internet.

Responsibilities

• Provide professional, caring customer service to patients while performing duties as the PTC.
• Ensure safe transportation for patients, adhering to traffic laws.
• Follow Lunera policies and procedures during transportation.
• Complete vehicle checks at each shift start; report defects promptly.
• Conduct weekly and monthly vehicle inspections and log results.
• Maintain transportation logs (patients served, mileage, incidents).
• Assist with Medicaid billing information as needed.
• Communicate delays in patient arrival to facilities.
• Attendance is essential to perform duties.

Skills

Valid driver’s license

Clean driving record

Background check (DMV)

Drug/alcohol test—pass

1–2 years transportation exp.

Knowledge of Greater Prince William

Customer service & teamwork

Computer/Internet use

Education

High school diploma or equivalent

Tools

Computer skills

Job description

Lunera Health is seeking a Patient Transport Coordinator to provide non-emergent patient transportation with a focus on safety and compassionate service. You will ensure vehicles are ready, maintain logs, and collaborate with centers to coordinate timely patient arrivals.

The role requires a valid driver's license, ability to pass drug/alcohol testing, and 1–2 years’ transport experience. Familiarity with the Greater Prince William area and strong teamwork are a plus.