Compassionate Medical Support Assistant - Patient Care

SmartRecruiters, Inc.; Novi (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Henry Ford Health in Novi, United States, seeks a compassionate Medical Support Assistant to support clinical operations and patient care. You will greet patients, escort them to rooms, document histories, and assist providers during examinations, while maintaining accurate records and HIPAA compliance.

Strong communication and organizational skills are essential. The role involves administrative duties such as scheduling and data entry, restocking supplies, and ensuring a clean, efficient

Qualifications

• High school diploma or GED required.
• BLS-C certification by hire or by end of orientation.
• Strong communication and HIPAA awareness.
• Ability to multitask in a fast-paced healthcare setting.
• Exceptional organizational and time-management skills.

Responsibilities

• Greet patients warmly and professionally to set a positive visit tone.
• Escort patients to exam rooms and answer preliminary questions.
• Obtain and document accurate medical histories with care.
• Measure and record vital signs and report to clinicians.
• Prepare rooms with needed equipment and supplies.
• Assist providers during examinations and procedures.
• Maintain accurate medical records and HIPAA-compliant practices.
• Handle scheduling, data entry, and patient communications efficiently.
• Restock supplies and manage inventory; keep the area organized.
• Respond promptly to patient requests with empathy.

Skills

Strong communication

HIPAA compliance

Multitasking

Organization

Education

High School Diploma or GED

BLS-C Certification

CMA/CCMA Certification

Job description

Henry Ford Health in Novi, United States, seeks a compassionate Medical Support Assistant to support clinical operations and patient care. You will greet patients, escort them to rooms, document histories, and assist providers during examinations, while maintaining accurate records and HIPAA compliance.

Strong communication and organizational skills are essential. The role involves administrative duties such as scheduling and data entry, restocking supplies, and ensuring a clean, efficient