Compassionate Medical Office Coordinator

Driscoll-Children; McAllen (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Driscoll-Children in McAllen, TX seeks a Hospital Administrative Assistant to support scheduling, registration, patient accounting and discharge processes. You will work under the department manager/director, handling telephone support and coordinating with patients, families and physicians.

The role requires confidentiality, detail orientation and strong organizational skills. High school diploma or GED is required; BLS certification within 90 days of hire is preferred.

Qualifications

• High school diploma or GED; or 1–3 months related experience and/or training; or equivalent combination of education and experience.

Responsibilities

• Schedule patients for procedures using scheduling system.
• Gather pre-registration/pre-admission information.
• Document cancellations/no-shows in scheduling system.
• Page medical staff when appropriate.
• Document telephone encounters for clinic/department.
• Verify insurance eligibility and coverage for procedures.
• Obtain insurance authorizations as needed.
• Collect co-payments and issue receipts.
• Register patients accurately.
• Discharge patients and schedule follow-ups.

Skills

Communication

Organizational skills

Detail-oriented

Multitasking

Teamwork

Confidentiality

Education

High school diploma or GED

BLS certification

Tools

Scheduling software

Job description

Driscoll-Children in McAllen, TX seeks a Hospital Administrative Assistant to support scheduling, registration, patient accounting and discharge processes. You will work under the department manager/director, handling telephone support and coordinating with patients, families and physicians.

The role requires confidentiality, detail orientation and strong organizational skills. High school diploma or GED is required; BLS certification within 90 days of hire is preferred.