Compassionate Medical Office Assistant – Veteran Care

MES Solutions; Minneapolis (MN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, Vision, Dental benefits

Paid time off

401k

Job summary

MES Solutions in Edina, MN is seeking a Medical Office Assistant to support clinic operations by providing administrative and clinical assistance for VA Claim Exams. You’ll mix patient care with data entry, scheduling, and medical record maintenance to keep the workflow efficient.

The role requires strong organizational skills, experience with phlebotomy, EKGs, and PFTs, and the ability to handle multiple tasks in a fast-paced environment while protecting patient privacy and ensuring accurate

Qualifications

• Excellent interpersonal and communication skills for effectively interacting with patients and healthcare professionals.
• Strong organizational skills to manage medical records, appointments, and administrative tasks efficiently.
• Proficiency in medical procedures, such as phlebotomy, EKGs, and PFTs.
• Attention to detail to ensure accuracy in recording medical histories and vital signs.
• Knowledge of medical terminology and the ability to comprehend and follow healthcare provider instructions.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Adherence to privacy regulations and ethical standards for maintaining patient confidentiality.
• Minimum typing speed 45 to 60 WPM
• Strong familiarity with Office 365

Responsibilities

• Interview patients to obtain comprehensive medical histories, ensuring accurate and up-to-date information is recorded.
• Prepare clinical charts and conduct Medical Opinion (IMO) research prior to the claimant's appointment to facilitate efficient healthcare service delivery.
• Update and maintain medical records and billing reports, adhering to relevant privacy and confidentiality regulations.
• Prepare and sanitize exam rooms and medical instruments to ensure a hygienic and safe environment for claimants and healthcare providers.
• Escort and guide claimants to examination rooms, assisting with their needs during the visit.
• Send all ordered diagnostics to appropriate facilities, ensuring timely and accurate processing of test samples and results.
• Obtain and record vital signs, including blood pressure, pulse, temperature, and weight, using appropriate medical equipment.
• Collaborate with the Supervisor to ensure the clinic operates smoothly and adheres to the schedule for timely patient care.
• Perform blood drawings to obtain blood specimens for diagnostic purposes.
• Conduct Electrocardiograms (EKG), Pulmonary Function Tests (PFT), and Ankle Brachial Index (ABI) as directed by healthcare providers.
• Assist with prescreening visitors and ensuring proper check-in/check-out procedures for veterans using the Patient Scheduling (PracticeSuite) system.
• Comply with Infection Control policies and guidelines, maintaining general housekeeping protocols to promote a safe clinical environment.
• Operate office equipment, including fax machines, printers, scanners, copiers, and answer phones, maintaining proper communication channels.
• Assist in inventory management and supply ordering.
• Any other duties as assigned by your supervisor.

Skills

Interpersonal skills

Communication

Organizational skills

Phlebotomy

EKG

PFTs

Typing speed 45-60 WPM

Office 365

Education

High School Diploma or equivalent

Phlebotomy certification or training

Medical Assistant program or relevant certification

Tools

Office 365

Job description

MES Solutions in Edina, MN is seeking a Medical Office Assistant to support clinic operations by providing administrative and clinical assistance for VA Claim Exams. You’ll mix patient care with data entry, scheduling, and medical record maintenance to keep the workflow efficient.

The role requires strong organizational skills, experience with phlebotomy, EKGs, and PFTs, and the ability to handle multiple tasks in a fast-paced environment while protecting patient privacy and ensuring accurate