Compassionate Medical Assistant — Patient Care & Team Support

Beth Israel Lahey Health; Newton (MA); On-site; USD 29,000 - 39,000; Full time

Job summary

Beth Israel Lahey Health is seeking a Medical Assistant to provide high-quality, direct patient care in a team-based model. You will support administrative and clinical operations, maintaining accurate vitals, medication lists, and PHI handling while working under supervision.

The role requires assisting with patient visits, coordinating tests, and ensuring smooth practice flow. Emphasis is on communication, patient safety, and population health outreach.

Qualifications

• Proficient in clinic workflows and patient care workflows.
• Familiarity with medical terminology and documentation.
• Ability to use basic software and EHR systems.

Responsibilities

• Develop empathetic relationships with patients, families and colleagues.
• Facilitate patient flow during visits and communicate delays.
• Provide clear hand-offs between patients and providers.

Skills

Patient communication

Teamwork

Basic computer skills

PHI handling

Education

High School diploma or GED

Bachelor’s degree in Health Science (preferred)

Medical Assistant certificate/license preferred

EMT/Phlebotomy certificates preferred

Job description

Beth Israel Lahey Health is seeking a Medical Assistant to provide high-quality, direct patient care in a team-based model. You will support administrative and clinical operations, maintaining accurate vitals, medication lists, and PHI handling while working under supervision.

The role requires assisting with patient visits, coordinating tests, and ensuring smooth practice flow. Emphasis is on communication, patient safety, and population health outreach.