Compassionate Medical Assistant: Patient Care & Support

Ochsner Health; New Orleans (LA); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Ochsner Health in New Orleans, LA seeks a Medical Assistant to deliver individualized patient care under the supervision of a licensed provider. You will support patients in person, by phone, and electronically, document pertinent medical information, and help ensure a smooth patient flow throughout visits.

The role requires a High School diploma or GED (prefer formal MA training) and BLS certification. Strong communication, confidentiality, and computer skills are essential.

Qualifications

• Required - High School Diploma/GED or equivalent
• Preferred - Completion of a formal medical assistant training program
• Experience handling confidential information in a fast-paced environment
• Basic Life Support (BLS) certification required

Responsibilities

• Supports the patient and provider throughout the patient visit
• Ensures the patient and provider are prepared for the visit
• Prepares room and answers patient's questions prior to leaving
• Provides excellent patient service via in-person and phone communication
• Completes patient registration and documentation as needed
• Maintains clinical knowledge and credentials through ongoing development
• Adheres to applicable policies and standards
• Complies with DOT/occupational health requirements where applicable
• Respects privacy and adapts communication to patient population
• Performs other duties as assigned
• Complies with all laws and regulatory standards

Skills

Clinical knowledge

Computers & software

Verbal & written communication

Interpersonal skills

Customer service

Education

High School diploma/GED

Medical assistant training (preferred)

Tools

EMR software

Job description

Ochsner Health in New Orleans, LA seeks a Medical Assistant to deliver individualized patient care under the supervision of a licensed provider. You will support patients in person, by phone, and electronically, document pertinent medical information, and help ensure a smooth patient flow throughout visits.

The role requires a High School diploma or GED (prefer formal MA training) and BLS certification. Strong communication, confidentiality, and computer skills are essential.