Compassionate Medical Assistant — Patient Care

Ochsner Health; New Orleans (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Ochsner Health in New Orleans provides individualized medical care under the supervision of a licensed health care provider. This role assists in coordinating patient flow, supports the provider, and helps prepare for visits while delivering excellent service.

The position requires a high school diploma (or equivalent) and Basic Life Support (BLS) certification, with preferred completion of a medical assistant training program.

Qualifications

• High school diploma or equivalent (required).
• Completion of a formal medical assistant training program (preferred).
• Experience handling confidential information in a fast-paced environment (required).
• Basic Life Support (BLS) certification (required).

Responsibilities

• Supports the patient and provider throughout the patient visit.
• Ensures the patient and provider are prepared for the visit.
• Ensures patient questions are answered prior to leaving; prepares room for next appointment.
• Provides excellent patient service through effective communication both over the phone and in person.
• Completes appropriate documentation including patient registration if necessary.
• Maintains required clinical knowledge, technical skills, training and credentials.
• Adapts communication to the patient population and protects privacy.
• Performs other related duties as required.

Skills

Clinical knowledge

Computers & software

Verbal & written communication

Interpersonal & customer service

Education

High school diploma or equivalent

Medical Assistant training program (preferred)

Job description

Ochsner Health in New Orleans provides individualized medical care under the supervision of a licensed health care provider. This role assists in coordinating patient flow, supports the provider, and helps prepare for visits while delivering excellent service.

The position requires a high school diploma (or equivalent) and Basic Life Support (BLS) certification, with preferred completion of a medical assistant training program.