Compassionate Medical Assistant: Patient Care & Support

Care New England; Cranston (RI); On-site; USD 42,000 - 54,000; Full time

Job summary

The Medical Assistant at Care New England Health System supports daily clinical operations across primary care and specialty practices, delivering patient-centered care under supervision of licensed providers. It is responsible for performing a range of clinical and administrative tasks to ensure smooth patient flow and effective care delivery.

The role involves rooming patients, taking vital signs, reconciling medications, assisting with EKGs and immunizations, preparing charts, and documenting

Qualifications

• Must have a high school diploma or equivalent.
• Completion of a medical assistant training program and/or a minimum of six months to one year of job-related experience is required.
• Must be able to complete all competencies (EKG, vaccination administration, vital signs, med reconciliation, Holter monitors, etc.) required for their assigned practice.
• Prior experience with an electronic medical record system is strongly preferred.
• Proficient in vital signs assessment, administering injections, performing phlebotomy, conducting lab tests, and operating medical equipment. Skilled in using EHR systems, including EPIC, for accurate and timely documentation.
• Demonstrates strong interpersonal skills to deliver compassionate care, educate patients, and collaborate effectively with healthcare teams.
• Capable of managing multiple priorities in fast-paced settings with minimal supervision.
• Performs rooming procedures such as patient identification, medication reconciliation, history intake, and vital signs documentation.
• Supports clinical procedures including EKGs, immunizations, wound care, and specimen collection.

Responsibilities

• Performs rooming procedures, including patient identification, vital signs, medication reconciliation, history intake, and documentation in EPIC.
• Assists with procedures such as EKGs, immunizations, wound care, specimen collection; prepares instruments and maintains time-out protocols.
• Monitors and records vital signs including blood pressure, height, weight, pulse, respirations, temperature, and vision screenings.
• Obtains prior authorizations for imaging studies and prescribed medications.
• Prepares charts by reviewing prior documentation, scanning external records, and verifying completeness.
• Follows infection control protocols through routine disinfection, hand hygiene, and safe handling of medical equipment.
• Coordinates follow-up appointments, reviews procedure consents with patients, and ensures all paperwork is properly completed and filed.
• Maintains inventory of medical supplies, reports equipment issues, and ensures clinical areas are stocked and ready.
• Protects patient privacy in accordance with HIPAA and institutional policies.
• Exhibits professionalism, teamwork, and a patient-centered approach in all interactions.
• May be asked to float to another CNEMG location as needed to support staffing needs.
• Perform other duties as assigned.

Job description

The Medical Assistant at Care New England Health System supports daily clinical operations across primary care and specialty practices, delivering patient-centered care under supervision of licensed providers. It is responsible for performing a range of clinical and administrative tasks to ensure smooth patient flow and effective care delivery.

The role involves rooming patients, taking vital signs, reconciling medications, assisting with EKGs and immunizations, preparing charts, and documenting