Compassionate Medical Assistant: Patient Care Pro

Ochsner Health; New Orleans (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Ochsner Health in New Orleans is seeking a Medical Assistant to deliver individualized patient care under supervision, supporting the provider and ensuring smooth visit flow.

The role requires High School Diploma or GED, completion of medical assistant training preferred, and Medical Assistant certification with BLS. You will document in electronic systems, communicate with patients, and maintain confidentiality and compliance.

Qualifications

• Requires High School Diploma or GED.
• Preferred completion of a formal medical assistant training program.
• Certification in Medical Assistant and BLS required.

Responsibilities

• Supports the patient and provider throughout the patient visit.
• Ensures the patient and provider are prepared for the visit.
• Ensures the patient’s questions are answered prior to leaving; prepares room for next appointment.
• Provides excellent patient service through effective communication both over the phone and in person.
• Completes appropriate documentation including patient registration if necessary.
• Maintains required clinical knowledge, technical skills, training and credentials through personal professional development.
• Meets the procedures of the Department of Transportation Workplace Drug and Alcohol Testing Programs, if working in an occupational health clinic.
• Adapts behavior to the specific patient population, including privacy respect and appropriate communication style.
• Performs other duties as assigned.
• Complies with all policies and standards.

Skills

Clinical knowledge

Computer skills

Verbal communication

Interpersonal skills

Education

High School Diploma/GED

Medical Assistant training program

Job description

Ochsner Health in New Orleans is seeking a Medical Assistant to deliver individualized patient care under supervision, supporting the provider and ensuring smooth visit flow.

The role requires High School Diploma or GED, completion of medical assistant training preferred, and Medical Assistant certification with BLS. You will document in electronic systems, communicate with patients, and maintain confidentiality and compliance.