Compassionate Medical Assistant: Patient Care & Support

Ochsner Health; New Orleans (LA); In loco; USD 35.000 - 52.000; Tempo pieno

Descrizione del lavoro

Ochsner Health in New Orleans, LA, seeks a dedicated Medical Assistant to support providers and patients across in-person, electronic, and phone encounters. You will help prepare the visit, document essential information, and ensure a smooth patient flow throughout the care process.

Required is a High School Diploma or GED with BLS certification; formal MA training is preferred. You will need strong computer skills, clear communication, and a collaborative approach to maintain patient privacy

Competenze

• Clinical knowledge relevant to medical assisting duties.
• Proficiency with computers, software, and web-based applications.
• Effective verbal and written communication with patients and staff.
• Strong interpersonal and customer service skills.

Mansioni

• Supports the patient and provider throughout the patient visit.
• Ensures the patient and provider are prepared for the visit.
• Ensures the patient’s questions are answered prior to leaving; prepares room for next appointment.
• Provides excellent patient service through effective communication both over the phone and in person.
• Completes appropriate documentation including patient registration if necessary.
• Maintains required clinical knowledge, technical skills, training and credentials through personal professional development.
• Meets the procedures of the Department of Transportation Workplace Drug and Alcohol Testing Programs, if working in an occupational health clinic.
• Adapts behavior to the specific patient population, including but not limited to: privacy, introduction methods, and communication style.
• Performs other duties as assigned and complies with policies and standards.

Conoscenze

Clinical knowledge

Computer proficiency

Verbal and written communication

Interpersonal and customer service

Formazione

High School Diploma/GED

Medical Assistant training program (preferred)

Descrizione del lavoro

Ochsner Health in New Orleans, LA, seeks a dedicated Medical Assistant to support providers and patients across in-person, electronic, and phone encounters. You will help prepare the visit, document essential information, and ensure a smooth patient flow throughout the care process.

Required is a High School Diploma or GED with BLS certification; formal MA training is preferred. You will need strong computer skills, clear communication, and a collaborative approach to maintain patient privacy