Compassionate Medical Assistant & Patient Care Partner

ochsner; New Orleans (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Ochsner in New Orleans, LA is seeking a Medical Assistant to provide individualized patient care under supervision of a licensed provider. You will support patients and providers during visits, prepare for appointments, and document encounters accurately.

The role emphasizes excellent patient service, effective communication, privacy compliance, and ongoing professional development. High school diploma/GED and Medical Assistant certification are required or preferred.

Qualifications

• Education as listed: high school diploma or GED; preferred medical assistant training and certification.
• Certification in Medical Assistant is required or preferred by the employer.
• Experience handling confidential information in a fast-paced healthcare setting.

Responsibilities

• Supports patient and provider throughout the visit.
• Ensures patient and provider are prepared for the visit.
• Answers patient questions and prepares room for next appointment.
• Delivers excellent patient service via phone and in person.
• Completes required documentation including patient registration.
• Maintains clinical knowledge and credentials through ongoing development.
• Abides by DOT drug and alcohol testing if applicable in occupational health clinics.
• Adapts communication to diverse patient populations and upholds privacy standards.
• Performs additional duties and complies with policies.

Skills

Interpersonal skills

Customer service

Verbal communication

Written communication

Clinical knowledge

Computer literacy

Education

High School Diploma/GED

Medical Assistant Certification

Formal medical assistant training

Tools

EHR software

Computer applications

Job description

Ochsner in New Orleans, LA is seeking a Medical Assistant to provide individualized patient care under supervision of a licensed provider. You will support patients and providers during visits, prepare for appointments, and document encounters accurately.

The role emphasizes excellent patient service, effective communication, privacy compliance, and ongoing professional development. High school diploma/GED and Medical Assistant certification are required or preferred.