Compassionate Medical Assistant & Patient Care Coordinator

Blue Zones Health; Redlands (CA); Sur place; USD 60 174 000 - 71 635 000; Plein temps

Résumé du poste

Blue Zones Health in Redlands is seeking a Medical Assistant / Patient Care Coordinator who delivers compassionate clinical support and seamless front-office operations. You are the face of our center, ensuring high-touch, whole-person care from appointment scheduling to visit completion.

In this role you will assist providers, prepare exam rooms, document vitals and histories, manage insurance verification and payments, and help close care gaps while maintaining compliant, stocked spaces.

Qualifications

• High school diploma or equivalent; completion of an accredited medical assistant program.
• Active Certification as a Medical Assistant (CMA or equivalent recognized credential).
• 3+ years of hands-on medical assisting experience in an outpatient clinical setting.
• Strong working knowledge of medical terminology, anatomy, and clinical procedures.
• Proficiency using electronic medical record (EMR) systems.
• Strong interpersonal, communication, and de-escalation skills with a passion for patient advocacy.
• Ability to multitask, prioritize, and thrive in a fast-paced environment.
• Physical ability to stand for extended periods and lift at least 20 lbs.

Responsabilités

• Greet and assist patients with a warm, professional welcome.
• Triage inquiries and respond to messages with empathy.
• Coordinate scheduling, intake, and registration workflows.
• Assist providers with clinical exams and minor procedures.
• Prepare exam rooms and document vital signs and histories.
• Review medications and reconcile lists for accuracy.
• Assist with vaccines, specimen collection, and lab processing.
• Verify insurance eligibility and collect copays.
• Maintain clean, stocked examination and clinical spaces.
• Monitor supply levels and coordinate restocking.
• Support care-team collaboration to ensure smooth patient flow.
• Participate in team huddles and ongoing training.

Connaissances

Medical terminology

Interpersonal communication

De-escalation skills

Multitasking

Patient advocacy

Team collaboration

Formation

High school diploma or equivalent

Accredited medical assistant program certificate

CMA certification

Outils

EMR systems

Description du poste

Blue Zones Health in Redlands is seeking a Medical Assistant / Patient Care Coordinator who delivers compassionate clinical support and seamless front-office operations. You are the face of our center, ensuring high-touch, whole-person care from appointment scheduling to visit completion.

In this role you will assist providers, prepare exam rooms, document vitals and histories, manage insurance verification and payments, and help close care gaps while maintaining compliant, stocked spaces.