Compassionate Medical Assistant — Patient Care Coordinator

ochsner; Baton Rouge (LA); On-site; USD 26,000 - 38,000; Full time

Job summary

Ochsner is seeking a Medical Assistant to deliver individualized care under supervision, handling patient registration, documentation, and efficient clinic flow. You will assist providers, support patient needs, and ensure accurate communications and chart updates throughout visits.

The role requires a High School Diploma or GED, certification, BLS, and experience with confidential information in a fast-paced setting. Training and compliance with privacy standards are emphasized.

Qualifications

• High School Diploma or GED required.
• Preferred completion of a formal medical assistant training program.
• Experience handling confidential information in a fast-paced environment.
• Medical Assistant Certification required.
• BLS from American Heart Association required.
• Clinical knowledge and ability to use computers and web-based apps.

Responsibilities

• Support patients and providers throughout the visit.
• Ensure patient and provider are prepared for the visit.
• Answer patient questions before leaving and prepare room for next appointment.
• Provide excellent patient service through phone and in-person communication.
• Complete documentation including patient registration when needed.
• Maintain clinical knowledge, skills, and credentials through ongoing development.
• Comply with DOT drug testing if working in occupational health.
• Adapt communication to diverse patient populations.
• Perform other duties as assigned.
• Follow all policies and standards.

Skills

Verbal communication

Written communication

Interpersonal skills

Customer service

Computer proficiency

Education

High School Diploma/GED

Formal medical assistant training program

Tools

Medical office software

Job description

Ochsner is seeking a Medical Assistant to deliver individualized care under supervision, handling patient registration, documentation, and efficient clinic flow. You will assist providers, support patient needs, and ensure accurate communications and chart updates throughout visits.

The role requires a High School Diploma or GED, certification, BLS, and experience with confidential information in a fast-paced setting. Training and compliance with privacy standards are emphasized.