Compassionate Medical Assistant — Patient Care & Coordination

Ochsner Health; Timberlane (LA); On-site; USD 21,000 - 30,000; Full time

Job summary

Ochsner Health seeks a dedicated Medical Assistant to support patients and providers, performing in-person, electronic, and phone encounters under supervision of a licensed healthcare professional. The role emphasizes patient-centered care, accurate documentation, and efficient workflow, with emphasis on confidentiality, effective communication, and adapting to diverse patient populations.

Requires High School Diploma or GED and BLS certification; formal medical assistant training preferred.

Qualifications

• High School Diploma or GED required.
• BLS certification required.
• Formal medical assistant training preferred.

Responsibilities

• Supports the patient and provider throughout the patient visit.
• Ensures the patient and provider are prepared for the visit.
• Ensures the patient’s questions are answered prior to leaving; prepares room for next appointment.
• Provides excellent patient service through effective communication both over the phone and in person.
• Completes appropriate documentation including patient registration if necessary.
• Maintains required clinical knowledge, technical skills, training and credentials through personal professional development.

Skills

Clinical knowledge

Computer proficiency

Communication skills

Customer service

Education

High School Diploma or GED

Formal medical assistant training program

Tools

Medical software

Job description

Ochsner Health seeks a dedicated Medical Assistant to support patients and providers, performing in-person, electronic, and phone encounters under supervision of a licensed healthcare professional. The role emphasizes patient-centered care, accurate documentation, and efficient workflow, with emphasis on confidentiality, effective communication, and adapting to diverse patient populations.

Requires High School Diploma or GED and BLS certification; formal medical assistant training preferred.