Compassionate Medical Assistant — Patient Care Champion

Ochsner Health; Metairie Terrace (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Ochsner Health is seeking a Medical Assistant to provide individualized patient care in person, electronically and by telephone under the supervision of a licensed provider. You will support patients and the provider, help prepare for visits and document encounters.

Requirements include a High School Diploma/GED, completion of a formal medical assistant training program preferred, and Medical Assistant Certification with BLS.

Qualifications

• Clinical knowledge relevant to medical assisting.
• Proficiency with computers, software and web-based applications.
• Effective verbal and written communication and professional presentation.
• Strong interpersonal and customer service skills.

Responsibilities

• Supports the patient and provider throughout the patient visit
• Ensures the patient and provider are prepared for the visit
• Ensures the patient’s questions are answered prior to leaving; prepares room for next appointment
• Provides excellent patient service through effective communication both over the phone and in person
• Completes appropriate documentation including patient registration if necessary
• Maintains required clinical knowledge, technical skills, training and credentials through personal professional development
• Meets the procedures of the Department of Transportation Workplace Drug and Alcohol Testing Programs, if working in an occupational health clinic
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style
• Performs other duties as assigned
• Complies with all policies and standards

Skills

Clinical knowledge

Computers/Software Proficiency

Verbal & written communication

Interpersonal & customer service

Education

High School Diploma/GED

Medical Assistant training (formal)

Job description

Ochsner Health is seeking a Medical Assistant to provide individualized patient care in person, electronically and by telephone under the supervision of a licensed provider. You will support patients and the provider, help prepare for visits and document encounters.

Requirements include a High School Diploma/GED, completion of a formal medical assistant training program preferred, and Medical Assistant Certification with BLS.