Compassionate Hospice Intake & Care Coordination Specialist

Brighton Hospice; Saint Louis Park (MN); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Actual Work/Life Balance

Bonus opportunities

Medical, Dental, Vision insurance

Paid Time Off

401k with employer match

Growth opportunities

Job summary

Brighton/Suncrest Hospice is seeking a Clinical Intake Coordinator to join a team dedicated to redefining hospice care. You will handle admission inquiries, track referrals, and support audits and chart reviews in a collaborative setting.

The role requires a minimum of two years in hospice or related care, licensure as Social Worker or LPN, and proficiency in Word/Excel, with strong organizational and customer service skills. Weekend coverage may be required.

Qualifications

• Minimum of two years’ experience in hospice or health care setting.
• Licensed Social Worker or LPN license required.
• Proficient with Microsoft Word and Excel.
• Strong time management and organization skills.
• Excellent telephone and customer service skills.

Responsibilities

• Answers telephone admission inquiries and channels them appropriately.
• Assists with tracking and processing referrals.
• Assist with audits and chart reviews as assigned.
• Uploads documents to electronic medical records system.
• Provides feedback on process and flow improvement.
• Assists with scheduling goals of care and admission visits.
• Work with sales team to receive incoming referral information.
• Assists on weekends/holidays as needed.
• Other duties as assigned by Director of Intake.

Skills

Time management

Multitasking

Customer service

Communication

Education

Social Work licensure

LPN licensure

Tools

Microsoft Word

Microsoft Excel

Job description

Brighton/Suncrest Hospice is seeking a Clinical Intake Coordinator to join a team dedicated to redefining hospice care. You will handle admission inquiries, track referrals, and support audits and chart reviews in a collaborative setting.

The role requires a minimum of two years in hospice or related care, licensure as Social Worker or LPN, and proficiency in Word/Excel, with strong organizational and customer service skills. Weekend coverage may be required.