Clinical Intake Coordinator (LPN or LSW)

Brighton Hospice; Saint Louis Park (MN); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Actual Work/Life Balance

Bonus opportunities

Medical, Dental, Vision insurance

Paid Time Off

401k with employer match

Growth opportunities

Job summary

Brighton/Suncrest Hospice is seeking a Clinical Intake Coordinator to join a team dedicated to redefining hospice care. You will handle admission inquiries, track referrals, and support audits and chart reviews in a collaborative setting.

The role requires a minimum of two years in hospice or related care, licensure as Social Worker or LPN, and proficiency in Word/Excel, with strong organizational and customer service skills. Weekend coverage may be required.

Qualifications

• Minimum of two years’ experience in hospice or health care setting.
• Licensed Social Worker or LPN license required.
• Proficient with Microsoft Word and Excel.
• Strong time management and organization skills.
• Excellent telephone and customer service skills.

Responsibilities

• Answers telephone admission inquiries and channels them appropriately.
• Assists with tracking and processing referrals.
• Assist with audits and chart reviews as assigned.
• Uploads documents to electronic medical records system.
• Provides feedback on process and flow improvement.
• Assists with scheduling goals of care and admission visits.
• Work with sales team to receive incoming referral information.
• Assists on weekends/holidays as needed.
• Other duties as assigned by Director of Intake.

Skills

Time management

Multitasking

Customer service

Communication

Education

Social Work licensure

LPN licensure

Tools

Microsoft Word

Microsoft Excel

Job description

Why Brighton

At Brighton/SuncrestHospice our goal is to change the expectation of hospice care in your area by providing exceptional care and service to our patients. This is achieved by allocating the resources to increase our staff to patient ratios, thereby increasing clinical visits while lowering clinician caseloads. We are proud to be a Community Health Accreditation Partner (CHAP) certified hospice. If you have a commitment to providing the highest quality of care to patients and their families, we would like to hear from you!

Benefits

• Actual Work/Life Balance
• Pay range: $24-$30 hourly plus opportunities for bonus
• Benefits Package including Medical, Dental, and Vision insurance
• Paid Time Off
• 401k plan with employer match and 100% vesting after 90 days of employment
• A culture with an emphasis on appreciating and valuing the team member
• The opportunity to be part of a rapidly growing national company, with possible position upgrades

Details

Join a team that's redefining hospice care!

Brighton/Suncrest Hospice is dedicated to providing exceptional care and service through a compassionate, supportive team that values communication, integrity, teamwork, and continuous growth.

As a Clinical Intake Coordinator, you will:

• Answers telephone admission inquiries and channels them appropriately
• Assists with tracking and processing referrals
• Assist with audits and chart reviews as assigned
• Uploads documents to electronic medical records system
• Provides feedback on process and flow improvement
• Assists with scheduling goals of care and admission visits
• Work with sales team to receive incoming referral information
• Assists on weekends/holidays as needed
• Other duties as assigned by Director of Intake

Qualifications

• Minimum of two years’ experience preferable in hospice or health care setting, or graduation from a one- or two-year college preferred
• Social Work or LPN licensure
• Proficient with Microsoft applications including Word and Excel
• Strong time management and organization skills
• Strong ability to multi task and prioritize
• Excellent telephone and customer service skills
• Proficient with medical terminology