Compassionate Funeral Services Associate

sci; Kokomo (IN); On-site; USD 30,000 - 40,000; Full time

Job summary

SCI is seeking a Funeral Services Assistant in Kokomo, IN to provide clerical and administrative support for funeral operations. You will meet the public, answer questions, and assist during services and visitations while maintaining compassion and professionalism.

Your role includes helping prepare for services, handling office duties, driving funeral home vehicles when needed, and greeting families with courtesy. A high school diploma and valid driver's license are expected.

Qualifications

• High school diploma or equivalent.
• Previous customer service and/or sales experience preferred.
• Proficient with MS Office and databases preferred; willingness to learn required.

Responsibilities

• Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items.
• Prepares documents related to services, cremations, maintenance, as directed by management
• Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations
• Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.
• Run errands such as for floral delivery, picking up of supplies, documents, etc
• Serves as an usher and may park cars or perform any transportation requirements.
• Drives Funeral Home vehicles for services and picking up families
• Ensures refreshments are available (where allowed by law)
• Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.
• Prepares documents related to services, cremations, maintenance etc.,
• Greets and receives client families and / or other persons entering the office for information and assistance
• Accommodates the needs of the family during a service and/or visitation
• May wash and clean funeral home vehicles and other client vehicles as required from time to time

Skills

Compassion

Integrity

Verbal communication

Written communication

Team player

Customer service

Sales experience

Education

High school diploma or equivalent

Tools

MS Office

Databases

Job description

SCI is seeking a Funeral Services Assistant in Kokomo, IN to provide clerical and administrative support for funeral operations. You will meet the public, answer questions, and assist during services and visitations while maintaining compassion and professionalism.

Your role includes helping prepare for services, handling office duties, driving funeral home vehicles when needed, and greeting families with courtesy. A high school diploma and valid driver's license are expected.