Compassionate Funeral Services Associate

Park Lawn; Kannapolis (NC); Presencial; USD 38.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health and welfare plans

401k and Roth retirement plan with 100

Company match

Vacation and personal days

Employee discounts on services and per

Descripción de la vacante

Park Lawn is seeking a compassionate Client Relations professional to engage with client families during their time of need and ensure premier satisfaction throughout services. You will support movement of deceased and related items, maintain clean public spaces, and assist families with transportation needs, emphasizing empathy and professionalism.

The role requires a four-year degree or equivalent and at least one year in client relations, with valid driver’s license.

Formación

• Four-year degree or equivalent combination of education and experience preferred.
• Minimum of 1-year experience in client relations or related field.
• Valid state issued driver’s license in good standing and acceptable driving record.

Responsabilidades

• Interacts with client families during their time of need and maintains premier level of client family satisfaction.
• Assists with movement of casketed deceased and related items in/out of visitation areas and service locations.
• Maintains cleanliness of lobby, chapels, restrooms and reception areas before and after services.
• Assists client families entering/exiting limousines with emphasis on care for handicapped and elderly.
• Greet visitors, coordinate pallbearers and parking during services.
• Adheres to teamwork, detail orientation, thoroughness and customer service ethos.

Conocimientos

Customer Service

Time Management

Detail Orientation

Teamwork

Empathy

Educación

Four-year degree or equivalent

1 year client relations experience

Descripción del empleo

Park Lawn is seeking a compassionate Client Relations professional to engage with client families during their time of need and ensure premier satisfaction throughout services. You will support movement of deceased and related items, maintain clean public spaces, and assist families with transportation needs, emphasizing empathy and professionalism.

The role requires a four-year degree or equivalent and at least one year in client relations, with valid driver’s license.