Funeral Services Family Liaison & Client Care

Park Lawn Corporation

Kansas City (MO)

On-site

USD 40,000 - 55,000

Full time

14 days+

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Benefits offered by this job

Health and welfare plans
401k with company match
Paid time off

Job summary

Park Lawn Corporation Kansas City Care Center is seeking a courteous, client-focused professional to interact with families in their time of need and maintain a premier level of service throughout services and visitations.

The role requires a four-year degree or equivalent experience, at least one year in client relations, and a valid driver's license. It involves coordinating with staff, assisting with transportation, and ensuring clean, welcoming spaces before and after services.

Qualifications

  • Four-year degree or equivalent combination of education and experience preferred.
  • Minimum of 1-year experience in client relations or related field.
  • Valid state issued driver's license in good standing and acceptable driving record.

Responsibilities

  • Greet client families and provide information or assistance as required.
  • Assist in the movement of the casketed deceased and related items in visitation areas.
  • Ensure lobby, chapels, restrooms and reception areas are clean and prepared before and after services.
  • Assist client families in and out of limousine with emphasis to handicapped and elderly.
  • Assist in funeral services and visitation including greeting visitors, coordinating pallbearers and parking.
  • Other duties as assigned.

Education

Four-year degree or equivalent combination of education and experience

Job description

Park Lawn Corporation Kansas City Care Center is seeking a courteous, client-focused professional to interact with families in their time of need and maintain a premier level of service throughout services and visitations.

The role requires a four-year degree or equivalent experience, at least one year in client relations, and a valid driver's license. It involves coordinating with staff, assisting with transportation, and ensuring clean, welcoming spaces before and after services.

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