Compassionate Funeral Services Assistant

Northstar-Memorial-Group; San Mateo (CA); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Life Insurance

Disability Coverage

Employee Assistance Program (EAP)

401(k) Retirement Savings Plan

Job summary

Skylawn Memorial Park and Funeral Home in Half Moon Bay, CA is seeking a Staff Associate to support funeral directors, maintain the facility, and provide compassionate guidance to client families. This role emphasizes respectful service, attention to detail, and strong communication as part of a trusted Bay Area team.

The position offers an opportunity to contribute to meaningful memorial experiences, with a local focus and strong support from a regional group.

Qualifications

• 1 year of customer service experience preferred.
• Ability to communicate compassionately and professionally with client families.

Responsibilities

• Collaborate with funeral directors with events held on-site, including services and arrangement conferences
• Establish and maintain strong business relationships with families
• Always maintain reverence and respect for the deceased
• Assist in preparing the memorial area for the family before the services start
• Ensure that flowers and other memorabilia are returned to the family after services
• Answer customer inquiries professionally, either by phone or in person

Job description

Skylawn Memorial Park and Funeral Home in Half Moon Bay, CA is seeking a Staff Associate to support funeral directors, maintain the facility, and provide compassionate guidance to client families. This role emphasizes respectful service, attention to detail, and strong communication as part of a trusted Bay Area team.

The position offers an opportunity to contribute to meaningful memorial experiences, with a local focus and strong support from a regional group.