Compassionate Funeral Services Assistant

Service Corporation International; Fort Wayne (IN); On-site; USD 17,000 - 25,000; Full time

Job summary

Service Corporation International in Fort Wayne, IN, is seeking a Funeral Services Assistant to provide clerical and operational support for funeral services. You will assist with arrangements, greetings, transportation, and service setup, while maintaining compassionate, professional communication with families.

The role includes daily office duties, coordinating with management, and supporting on-site services and visitations in a respectful, compliant manner.

Qualifications

• High school diploma or equivalent.
• Previous customer service and/or sales experience preferred.
• Proficient with MS Office suite and databases preferred; ability and willingness to learn required.

Responsibilities

• Prepares for services: delivering and setting up floral arrangements, chairs, caskets, urns, photos, and keepsakes.
• Prepares documents related to services, cremations, maintenance as directed by management.
• Assists with respectful preparation of remains and operation of crematory as permitted by law.
• Performs general office duties: answering phones, operating fax, computer systems, and multiterminal devices.
• Ranrrands and errands for supplies and floral deliveries; assists with visitations and services.
• Greets client families and provides information; escorts and assists during services.

Skills

Customer service

MS Office

Verbal communication

Team player

Education

High school diploma

Tools

Office databases

Job description

Service Corporation International in Fort Wayne, IN, is seeking a Funeral Services Assistant to provide clerical and operational support for funeral services. You will assist with arrangements, greetings, transportation, and service setup, while maintaining compassionate, professional communication with families.

The role includes daily office duties, coordinating with management, and supporting on-site services and visitations in a respectful, compliant manner.