Compassionate Funeral Services Assistant

sci; Cleveland Heights (OH); On-site; USD 28,000 - 36,000; Full time

Job summary

Sci in Cleveland Heights, OH seeks a Funeral Services Assistant to provide clerical and operational support for funeral services and cremations, while assisting families with information and arrangements. The role includes coordinating service setups, answering inquiries, and attending monthly staff meetings to uphold company policies.

Qualifications include a high school diploma, prior customer service experience preferred, proficiency with MS Office, and a valid driver's license; willingness

Qualifications

• High school diploma or equivalent.
• Customer service experience preferred.
• Proficiency in MS Office; willingness to learn databases.

Responsibilities

• Prepares for services by arranging floral items, chairs, urns and keepsakes.
• Prepares documents related to services and cremations as directed.
• Assists with preparation of remains and operation of equipment as permitted by law.
• Answer phones, manage office tasks, and greet client families.
• Provide transportation support and usher guests.
• Drives funeral home vehicles for services.
• Ensure refreshments are available where allowed.
• Assist with visitations and ceremonies, including setup.

Skills

Customer service

MS Office

Compassion

Verbal & written communication

Teamwork

Education

High school diploma or equivalent

Tools

MS Office Suite

Databases

Job description

Sci in Cleveland Heights, OH seeks a Funeral Services Assistant to provide clerical and operational support for funeral services and cremations, while assisting families with information and arrangements. The role includes coordinating service setups, answering inquiries, and attending monthly staff meetings to uphold company policies.

Qualifications include a high school diploma, prior customer service experience preferred, proficiency with MS Office, and a valid driver's license; willingness