Compassionate Funeral Service Coordinator

Service Corporation International; Puerto Rico; On-site; USD 25,000 - 30,000; Full time

Job summary

Service Corporation International is seeking a Funeral Assistant to support client families during funeral services, with responsibilities spanning ceremony coordination, documentation, and aftercare. The role requires strong compassion, communication, and organizational skills within a compliant framework.

The incumbent will assist at ceremonies, manage logistics, and help with office duties while ensuring high-quality service and respect for families during difficult times.

Qualifications

• High School diploma or equivalent required.
• Minimum of 3 years related experience as a Funeral Assistant.
• Current state/province issued driver’s license with acceptable driving record.
• Basic knowledge of religious and fraternal organizations customs.
• Knowledge of computers and MS Office Suite.
• High level of compassion and integrity; good communication skills.

Responsibilities

• Arrange, conduct and direct bereavement rites (funeral/memorial) in a professional, caring manner.
• Confirm authorization to proceed with service arrangements.
• Inform families of special recognition/services for veterans and ensure delivery.
• Assist with funeral services: coordinating parking, ushering, driving vehicles, assisting at chapel/church and cemetery.
• Provide aftercare: documentation, stationery, insurance/benefits information, pre-arrangements for next of kin.
• Share potential pre-need referrals with Family Service Counselors.
• Ensure compliance with licensing authorities and regulations.
• Prepare and complete documents and online entries related to services/cremations/maintenance.
• Assist with general office duties and reports; maintain vehicles/facility.

Skills

Compassion

Communication skills

Problem solving

Multi-tasking / prioritization

Attention to detail

Education

High School diploma or equivalent

Tools

MS Office Suite

Job description

Service Corporation International is seeking a Funeral Assistant to support client families during funeral services, with responsibilities spanning ceremony coordination, documentation, and aftercare. The role requires strong compassion, communication, and organizational skills within a compliant framework.

The incumbent will assist at ceremonies, manage logistics, and help with office duties while ensuring high-quality service and respect for families during difficult times.