Compassionate Funeral Service Associate

Service Corporation International; Davenport (IA); On-site; USD 32,000 - 52,000; Full time

Job summary

Service Corporation International in Davenport, IA is seeking a compassionate team player to support funeral services. You will assist with setup, family items, and transportation, while maintaining professional conduct and giving empathetic support to families.

Role requires a high school diploma and reliable driving with a clean record; prior customer service is preferred. Training on company procedures and compliance will be provided.

Qualifications

• High school diploma or equivalent is required.
• Previous customer service experience preferred.
• Proficiency with MS Office and databases preferred; ability and willingness to learn.

Responsibilities

• Prepare for services by delivering and arranging floral items, chairs, caskets, urns, photos and keepsakes.
• Ensure proper care and storage of items.
• Prepare documents related to services, cremations, and maintenance as directed by management.
• Assist with respectful preparation of remains and handling as permitted by law and company policy.
• Perform office duties including phones, fax, computers, and payment machines.
• Run errands for supplies and deliveries.
• Serve as an usher, assist with transportation and drive funeral home vehicles as needed.
• Assist with visitation and funeral service setup and family items delivery.

Skills

Compassion

Communication

Team player

Education

High school diploma

Tools

MS Office

Databases

Job description

Service Corporation International in Davenport, IA is seeking a compassionate team player to support funeral services. You will assist with setup, family items, and transportation, while maintaining professional conduct and giving empathetic support to families.

Role requires a high school diploma and reliable driving with a clean record; prior customer service is preferred. Training on company procedures and compliance will be provided.