Compassionate Funeral Operations & Admin Assistant

Service Corporation International; Prattville (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Service Corporation International in Prattville, AL is seeking an administrative clerk to provide clerical support for funeral home operations. Responsibilities include preparing certificates and documents, processing payments, coordinating memorial orders, and assisting with obituaries and reception tasks.

The role requires 1–2 years of office or customer service experience, strong communication, organizational skills, and a high level of compassion.

Qualifications

• High School or equivalent.
• 1-2 years of experience in an office clerical or customer service capacity required.
• Experience working in a customer-focused and fast-paced professional environment required.
• Good verbal and written communication skills.
• Strong organizational skills and detail oriented.
• High level of compassion and integrity.
• Ability to maintain confidentiality.

Responsibilities

• Prepares death certificates, prayer cards and related documents.
• Completes required permits and/or certificates.
• Prepares and processes Veteran’s Paperwork.
• Prepares and processes marker monument placement paperwork.
• Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules.
• Receives and processes payments and contracts.
• Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers.
• Assists with the preparation of obituaries.
• Acts as backup to Receptionist.

Skills

Customer service

Communication skills

Organizational skills

Confidentiality

Empathy

Education

High School Diploma or equivalent

Tools

MS Office Suite

Job description

Service Corporation International in Prattville, AL is seeking an administrative clerk to provide clerical support for funeral home operations. Responsibilities include preparing certificates and documents, processing payments, coordinating memorial orders, and assisting with obituaries and reception tasks.

The role requires 1–2 years of office or customer service experience, strong communication, organizational skills, and a high level of compassion.