Compassionate Funeral Services Coordinator

Service Corporation International; Hilo (HI); Hybrid; USD 19,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Health Savings Account

Job summary

Service Corporation International is seeking an administrative assistant to provide clerical support for a standalone funeral home, cemetery, crematory, or combinations thereof in Hilo, HI. You will greet families, explain services, process paperwork, and coordinate with vendors to ensure timely service delivery.

This role requires 1–2 years in an office or customer-service setting, high school diploma, and strong MS Office skills, with a focus on empathy, confidentiality, and accuracy in all

Qualifications

• Education: High School or equivalent.
• Experience: 1–2 years in an office clerical or customer service capacity.
• MS Office Suite preferred; good verbal and written communication; strong organization and attention to detail.

Responsibilities

• Provide detailed explanations of funeral service processes, pricing, and legal requirements.
• Coordinate with vendors, venues, and service providers for arrangements and timely execution.
• Prepare death certificates, reports and documents; complete permits and certificates.
• Prepare and process Veteran’s paperwork; ensure documentation supports services is accurate and compliant.
• Receive and process payments and contracts; process accounts payable; assist with obituaries and inventory.
• Greet family members; communicate needs to staff; maintain confidentiality and compassion in all interactions.

Skills

MS Office

Verbal communication

Written communication

Organizational skills

Confidentiality

Customer service

Compassion

Education

High School diploma or equivalent

Tools

Office equipment

Job description

Service Corporation International is seeking an administrative assistant to provide clerical support for a standalone funeral home, cemetery, crematory, or combinations thereof in Hilo, HI. You will greet families, explain services, process paperwork, and coordinate with vendors to ensure timely service delivery.

This role requires 1–2 years in an office or customer-service setting, high school diploma, and strong MS Office skills, with a focus on empathy, confidentiality, and accuracy in all