Compassionate Funeral Director: Plan, Lead & Honor

Heritage Operating LLC; Sevier Terrace (TN); On-site; USD 65,000 - 90,000; Full time

Job summary

Heritage Operating LLC in Kingsport, TN is seeking a Funeral Director (FT) to lead dignified funeral, memorial, and cremation services. You’ll coordinate arrangements, work with families, and ensure compliance with state regulations and industry standards.

Qualified candidates hold a current Funeral Director license (or Embalmer reciprocity in to-be-clarified state), possess Mortuary Science degree, and demonstrate empathy, integrity, and strong communication.

Qualifications

• Current Funeral Director or Funeral Director/Embalmer license required in the state of practice or eligible for reciprocity.
• Associate’s or Bachelor’s degree in Mortuary Science from an accredited institution.
• Compliance with state CE requirements and knowledge of OSHA/FTC rules.
• Excellent interpersonal and communication skills with families.
• Ability to manage multiple tasks with discretion and professionalism.

Responsibilities

• Plan and conduct funeral, memorial, and cremation services per family wishes and legal requirements.
• Coordinate transportation, clergy, cemetery arrangements, and service logistics.
• Disclose costs clearly and manage financial records in line with policy.
• Maintain embalming facilities and ensure safety and regulatory compliance where applicable.
• Supervise apprentices and staff, and participate in community outreach.

Skills

Empathy

Communication

Problem-solving

Organizational skills

Discretion

Education

Mortuary Science degree (Assoc or Bachelor's)

Tools

Funeral home software

Microsoft Office

CRM systems

Job description

Heritage Operating LLC in Kingsport, TN is seeking a Funeral Director (FT) to lead dignified funeral, memorial, and cremation services. You’ll coordinate arrangements, work with families, and ensure compliance with state regulations and industry standards.

Qualified candidates hold a current Funeral Director license (or Embalmer reciprocity in to-be-clarified state), possess Mortuary Science degree, and demonstrate empathy, integrity, and strong communication.