Compassionate Funeral Director Apprentice & Embalmer

Service Corporation International; Indianapolis (IN); On-site; USD 38,000 - 64,000; Full time

Job summary

Crown Hill Funeral Home & Cemetery and MGMT in Indianapolis is seeking a dedicated funeral services associate to coordinate on-call arrangements and client communications. You will guide families through funeral details, oversee decedent care, and ensure compliant service delivery with respect and professionalism.

Role involves arranging ceremonies, handling contracts and payments, and supporting aftercare while fostering community relationships. Full-time status with local operations.

Qualifications

• High school diploma or equivalent required; mortuary science program progress per state rules.
• Strong communication and compassionate service for grieving families.
• Proficiency with basic computer tools and records management.

Responsibilities

• Takes first calls, guides families, provides initial details, and coordinates transfers.
• Supervises and cares for the deceased with dignity and performs related tasks.
• Arranges funeral and memorial services in line with policies and client wishes.
• Negotiates funeral contracts and handles payments and paperwork.
• Ensures licensing compliance and notifies families of veterans services when applicable.
• Participates in community outreach to grow market share and referrals.

Skills

Communication skills

Compassion

Detail oriented

Multitasking

Driver's license

Education

High School diploma or equivalent

Mortuary science program enrollment or completion per state law

Tools

MS Office Suite

Job description

Crown Hill Funeral Home & Cemetery and MGMT in Indianapolis is seeking a dedicated funeral services associate to coordinate on-call arrangements and client communications. You will guide families through funeral details, oversee decedent care, and ensure compliant service delivery with respect and professionalism.

Role involves arranging ceremonies, handling contracts and payments, and supporting aftercare while fostering community relationships. Full-time status with local operations.