Funeral Director Apprentice - Compassionate Ceremony Lead

Service Corporation International; New Orleans (LA); On-site; USD 32,000 - 52,000; Full time

Job summary

Service Corporation International is seeking a compassionate team member to provide customer service to client families after the loss of a loved one. You will learn how a Funeral Director implements choices made by families and legal representatives, and coordinate arrangements with care and professionalism.

The role includes handling documentation, contracts, and aftercare, while upholding company policies. Empathy, strong communication, multi-tasking, and reliability are essential for success.

Qualifications

• Knowledge of computers and some software including MS Office products.
• Completion of or currently enrolled in a mortuary science program.

Responsibilities

• Learn to arrange and conduct funeral and memorial ceremonies in a professional, organized and caring manner.
• Learn to negotiate and create acceptable funeral contracts and handle related documents and payments.
• Assist with aftercare materials and provide information on insurance, pre-arrangements, and next of kin.
• Support daily office duties and maintenance of vehicles and facilities.
• Assist at chapel, church services, cemetery duties, and coordinating with families.

Skills

Compassion

Integrity

Communication skills

Problem solving

Multi-tasking

Prioritization

Customer service

Education

High School diploma or GED

Enrollment in mortuary science program

Tools

MS Office

Job description

Service Corporation International is seeking a compassionate team member to provide customer service to client families after the loss of a loved one. You will learn how a Funeral Director implements choices made by families and legal representatives, and coordinate arrangements with care and professionalism.

The role includes handling documentation, contracts, and aftercare, while upholding company policies. Empathy, strong communication, multi-tasking, and reliability are essential for success.