Compassionate Funeral Admin & Operations Assistant

Sci Corp; Sandston (VA); On-site; USD 40,000 - 48,000; Full time

Job summary

Sci Corp in Sandston, VA seeks an office clerk to provide administrative and clerical support to funeral home, cemetery, crematory operations. You will greet the public, share information on services, and strive to meet and exceed client expectations with empathy and professionalism.

Responsibilities include handling death certificates processes, preparing documents, coordinating memorial orders, processing payments, and maintaining schedules.

Qualifications

• 1-2 years of office clerical or customer service experience is required.
• Experience in a fast-paced professional environment with strong client focus is preferred.
• Excellent verbal and written communication skills are essential.

Responsibilities

• Greet family members and visitors and provide information on services offered.
• Prepare death certificates, prayer cards and related documents; complete permits and certificates.
• Process payments and contracts and coordinate memorial orders and related products.
• Maintain daily schedules, reports and documents with accuracy and confidentiality.
• Assist Location Management, Sales, and Family Service Counselors as needed; back up Receptionist.
• Communicate client family needs promptly to the appropriate staff and show empathy at all times.

Skills

Customer service

Communication

Organizational skills

Confidentiality

Compassion

Education

High School diploma or equivalent

Tools

MS Office Suite

Job description

Sci Corp in Sandston, VA seeks an office clerk to provide administrative and clerical support to funeral home, cemetery, crematory operations. You will greet the public, share information on services, and strive to meet and exceed client expectations with empathy and professionalism.

Responsibilities include handling death certificates processes, preparing documents, coordinating memorial orders, processing payments, and maintaining schedules.