Compassionate Front Desk & Scheduling Specialist

Ignite Human Capital; Las Gallinas (CA); On-site; USD 31,684 - 37,195; Part time

Job summary

Pelvic Path in San Rafael, CA is seeking a Front Desk Coordinator to be the welcoming face of our clinic. This part-time role (20 hours/week) focuses on patient intake, scheduling, and light administrative duties to support our physical therapists.

You'll manage front desk operations, collect payments, and maintain a calm, HIPAA-compliant environment that prioritizes compassionate, confidential care for every patient who walks through our doors.

Qualifications

• 1+ years of customer service or front desk experience.
• Strong empathy and active listening skills.
• Experience with EMR software and scheduling tools.
• Excellent organization and attention to detail.
• HIPAA privacy compliance and discretion.

Responsibilities

• Manage daily front-office operations and optimize scheduling.
• Assist therapists with light administrative duties.
• Maintain a clean, peaceful clinic environment.
• Handle patient intake and onboarding forms.
• Process payments and issue receipts.

Skills

Customer service

Front desk

Communication

EMR software

Google Workspace

Scheduling tools

HIPAA

Attention to detail

Punctuality

Job description

Pelvic Path in San Rafael, CA is seeking a Front Desk Coordinator to be the welcoming face of our clinic. This part-time role (20 hours/week) focuses on patient intake, scheduling, and light administrative duties to support our physical therapists.

You'll manage front desk operations, collect payments, and maintain a calm, HIPAA-compliant environment that prioritizes compassionate, confidential care for every patient who walks through our doors.