Compassionate Front Desk & Resident Relations Concierge

The Wyndmoor Group; Cleveland Heights (OH); On-site; USD 29,000 - 38,000; Full time

Job summary

The Wyndmoor Group in Cleveland Heights, OH is seeking a compassionate Receptionist to welcome residents, families and guests with professionalism and warmth. You will triage calls, manage tours, and support front-desk operations, including basic computer tasks in Word, Excel and Outlook.

A self-starter with strong communication skills will thrive in this role and contribute to a safe, inviting community. Ideal candidates will have a high school diploma and the ability to read, write, and

Qualifications

• High school diploma or equivalent preferred.
• Strong verbal and written communications skills.
• Must be able to read, write, understand, and communicate in the English language.

Responsibilities

• Develop and maintain relationships with residents, families, staff and guests.
• Answer and effectively triage all incoming telephone calls in a timely and professional manner.
• Ability to assist with the handling of inquiry calls and tours.
• Monitors the front lobby to ensure the safety and security of the community.
• Monitors resident response system.

Skills

Strong verbal and written comms

Education

High school diploma or equivalent

Tools

Word

Excel

Outlook

Job description

The Wyndmoor Group in Cleveland Heights, OH is seeking a compassionate Receptionist to welcome residents, families and guests with professionalism and warmth. You will triage calls, manage tours, and support front-desk operations, including basic computer tasks in Word, Excel and Outlook.

A self-starter with strong communication skills will thrive in this role and contribute to a safe, inviting community. Ideal candidates will have a high school diploma and the ability to read, write, and