Compassionate Front Desk Receptionist (Healthcare)

US Oncology Network-wide Career Opportunities; Denver (CO); On-site; USD 25,000 - 28,000; Full time

Job summary

Rocky Mountain Cancer Centers in Denver (Midtown) is seeking a friendly receptionist to greet patients, verify insurance, collect co-pays, and register new patients. The role supports front-desk operations and coordinates with nursing staff to ensure a smooth check-in process.

Candidates should have a high school diploma and at least one year of office experience, with strong communication skills and basic computer proficiency (Outlook, Word, Excel a plus).

Qualifications

• Minimum one year office experience, preferably in a medical setting.
• Excellent written and verbal communication skills.
• Proficiency with computer systems required; Microsoft Outlook/Word/Excel a plus.

Responsibilities

• Greet patients and visitors into the clinic in a prompt, courteous and professional manner.
• Obtain all appropriate forms as required.
• Obtain demographic and insurance information. Obtain copy of patient's insurance cards and current driver's license for file.
• Update demographic and insurance information as needed in the system.
• Register all new patients into the system.
• Notify nursing staff of patient arrivals, placing charts in appointment order.
• Assist in preparing charts for next day's appointments and prints schedules as needed.
• Collect co-pays, deductible and other out of pocket amounts at time of visit. Issues receipts if necessary.
• Distribute condolence cards to patients families as requested.
• Maintain lobby area in a neat and orderly manner.
• Identify no shows and forwards for patient notification.
• Demonstrate an understanding of patient confidentiality to protect the patient and clinic/corporation.
• Follow policies and procedures to contribute to the efficiency of the front office.
• Cover for other front office functions as requested.

Skills

Communication

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Rocky Mountain Cancer Centers in Denver (Midtown) is seeking a friendly receptionist to greet patients, verify insurance, collect co-pays, and register new patients. The role supports front-desk operations and coordinates with nursing staff to ensure a smooth check-in process.

Candidates should have a high school diploma and at least one year of office experience, with strong communication skills and basic computer proficiency (Outlook, Word, Excel a plus).