Compassionate Front Desk Associate – Onsite

Northstar-Memorial-Group; Florida; On-site; USD 36,534,000 - 49,428,000; Full time

Job summary

San Jose Palm Funeral Home Memorial Plan in Hialeah, FL seeks a Receptionist to be the welcoming first point of contact for families, guests, and visitors. The role supports daily operations, answers inquiries, and directs visitors to resources with a compassionate, service-oriented approach.

This fully onsite position offers a starting pay rate of $15.00 per hour, with a focus on professional communication and attentive customer service in a respectful, community-driven environment.

Qualifications

• High School Diploma or equivalent education.
• 6+ months of customer service or receptionist experience.
• Basic computer skills, MS Word and Outlook.
• Professional communication skills.

Responsibilities

• Answer phone calls and direct them to the appropriate person
• Assist in answering customer questions and resolving any issues
• Collect, sort, distribute, and prepare mail and schedule courier deliveries
• Greet visitors and direct them to the appropriate location
• Provide information about location such as departments, offices, employees, and services offered

Skills

Customer service

Professional communication

Receptionist experience

Education

High School Diploma or equivalent

Tools

MS Word

Outlook

Job description

San Jose Palm Funeral Home Memorial Plan in Hialeah, FL seeks a Receptionist to be the welcoming first point of contact for families, guests, and visitors. The role supports daily operations, answers inquiries, and directs visitors to resources with a compassionate, service-oriented approach.

This fully onsite position offers a starting pay rate of $15.00 per hour, with a focus on professional communication and attentive customer service in a respectful, community-driven environment.