Compassionate Front Desk Lead — Senior Living

Merrill Gardens; San Jose (CA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Free daily meal every shift

401(k) with company match

Tuition reimbursement

Pet insurance

Advance Pay benefit

Company-paid EAP

Paid time off

Disability insurance

Job summary

Merrill Gardens in San Jose is seeking a Senior Living Receptionist to warmly greet visitors and residents, answer calls, and maintain a welcoming front desk. You will provide administrative support and help coordinate daily operations to ensure a smooth, compassionate experience for residents and families.

The role emphasizes friendly, professional communication, dependable front-desk presence, and the ability to support a team that cares for seniors in a community setting.

Qualifications

• High School diploma or GED required or equivalent.
• Minimum of one year experience in customer service.
• Two years' receptionist experience preferred.
• Experience with multi-line phone systems is preferred.

Responsibilities

• Greet all visitors and manage front desk interactions.
• Answer and route phone calls using a multi-line system.
• Maintain a neat, organized front office and assist other departments as needed.
• Provide basic administrative support to various departments.

Skills

Customer service

Multiline phone

Front desk

Administrative support

Education

High School diploma or GED

Tools

MS Office

Job description

Merrill Gardens in San Jose is seeking a Senior Living Receptionist to warmly greet visitors and residents, answer calls, and maintain a welcoming front desk. You will provide administrative support and help coordinate daily operations to ensure a smooth, compassionate experience for residents and families.

The role emphasizes friendly, professional communication, dependable front-desk presence, and the ability to support a team that cares for seniors in a community setting.