Compassionate Front Desk & Admin Specialist

Cambridge Healthcare Services, LLC; Laguna Hills (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

Cambridge Healthcare Services, LLC in Laguna Hills, CA seeks a Front Desk Receptionist to perform receptionist duties in accordance with federal, state and local standards and regulations under the Administrator's direction.

The Front Desk Receptionist will treat residents with kindness, dignity and respect, communicate clearly and empathetically, and work with all departments. You will handle administrative tasks, mail, and support staff as needed while maintaining confidentiality.

Qualifications

• High school diploma or GED required.
• Medical terminology helpful.
• Minimum 1 year of clerical and phone experience.
• Must be able to type 45 words per minute with minimal errors.
• Must be familiar with Microsoft Office Outlook and Word.
• Must be able to read, write, speak, and understand English.

Responsibilities

• Answering telephone, determining nature of call and transferring to appropriate person.
• Maintaining a listing of critical residents who may not receive phone calls.
• Greeting visitors and directing them to appropriate office and/or resident room.
• Operating paging/telephone system as required.
• Giving accurate information to residents, visitors, guests, etc.
• Offering beverages to visitors waiting for administrative personnel, as appropriate.
• Monitoring presence and location of sale representatives or government personnel in the facility.
• Issuing and collecting identification badges as guests sign in and out.
• Reporting suspicious persons to a supervisor immediately.
• Performing administrative duties (typing, filing, posting to accounts, etc.).
• Assisting other departments as needed with administrative duties when requested.
• Receiving, sorting and distributing mail.
• Operating copier, scanner, office machines, etc.
• Ordering supplies only if directed and approved.
• Maintaining confidentiality of all pertinent resident care information.
• Following safety regulations and precautions at all times.
• Reporting any occupational exposures to blood, body fluids, or other hazardous materials to a supervisor immediately.
• Abiding with all facility policies and procedures.

Skills

Clerical experience

Phone handling

Typing 45 wpm

10-key calculator

MS Outlook

MS Word

English proficiency

Attention to detail

Education

High school diploma or GED

Medical terminology helpful

Job description

Cambridge Healthcare Services, LLC in Laguna Hills, CA seeks a Front Desk Receptionist to perform receptionist duties in accordance with federal, state and local standards and regulations under the Administrator's direction.

The Front Desk Receptionist will treat residents with kindness, dignity and respect, communicate clearly and empathetically, and work with all departments. You will handle administrative tasks, mail, and support staff as needed while maintaining confidentiality.