Compassionate Deceased Transfer Specialist (First Call)

Service Corporation International; Clinton Charter Township (MI); On-site; USD 38,000 - 52,000; Full time

Job summary

Service Corporation International is seeking a Transfer Specialist in Clinton Township, MI. The role involves care, removal and transport of the deceased, and collaboration with team members to ensure compliant processes.

Responsibilities include driving company vehicles, handling paperwork, and coordinating with families, first responders and medical staff. The position requires lifting, on-call work, and strong customer service with a professional appearance.

Qualifications

• Ability to work schedule to support business needs including weekends and nights.
• Ability to work on-call weekends, nights and holidays rotation.
• Ability to lift up to 75 pounds regularly and up to 100 pounds occasionally; push/pull up to 200 pounds.
• Ability to drive in hazardous, heavy traffic, and weather conditions.
• Basic computer skills required.

Responsibilities

• Transfers Safely drives company owned professional vehicles to perform “first call” transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures.
• Follows processes for chain-of-custody, paperwork, and deceased identification
• Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures
• For home transfers, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation.
• Follows company procedures in transferring soiled garments, bedding, or other materials; leaves a warm and courteous first impression
• Enters deceased event information into proprietary software according to company procedures
• Transports caskets to airports, care centers, or funeral homes; assists with moving caskets
• Vehicle Maintenance Washes, vacuums, and cleans vehicles ensuring vehicle is presentable
• Fuels vehicles as necessary
• Follows safety guidelines and expenditure processes
• Maintains personal protective and transfer supplies in vehicles including cleaning products
• Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection

Skills

Customer service

Safety awareness

Flexible schedule

Strong communication

Education

High School Diploma or equivalent

Tools

None

Job description

Service Corporation International is seeking a Transfer Specialist in Clinton Township, MI. The role involves care, removal and transport of the deceased, and collaboration with team members to ensure compliant processes.

Responsibilities include driving company vehicles, handling paperwork, and coordinating with families, first responders and medical staff. The position requires lifting, on-call work, and strong customer service with a professional appearance.