Compassionate Funeral Transfer Specialist

Service Corporation International; Knoxville (TN); Hybrid; USD 21,000 - 29,000; Full time

Job summary

The Transfer Specialist at Service Corporation International will perform first-call transfers of the deceased, driving company vehicles and ensuring compliance with all laws and policies. You will handle paperwork, chain-of-custody, and data entry in our software while coordinating with families and medical staff.

Role requires driving ability, physical stamina, and a compassionate, professional demeanor when interacting with bereaved families; weekend and evening availability is expected.

Qualifications

• High School Diploma or equivalent required.
• Valid state driver's license with acceptable driving record.
• At least 1 year of courier/driver experience with direct customer interaction preferred.

Responsibilities

• Safely drives company vehicles to perform first-call transfers of the deceased in compliance with laws and policies.
• Maintains chain-of-custody, paperwork, and deceased identification; enters event data into software.
• Cooperates with first responders, hospitals, coroners, and facilities; respects procedures.
• Interacts with bereaved families with sensitivity; communicates transfer details clearly.
• Transports caskets to airports, care centers, or funeral homes; assists with moving.

Skills

Customer interaction

Flexibility

Safety-conscious

Physical stamina

Education

High School Diploma or equivalent

Tools

Proprietary software

Job description

The Transfer Specialist at Service Corporation International will perform first-call transfers of the deceased, driving company vehicles and ensuring compliance with all laws and policies. You will handle paperwork, chain-of-custody, and data entry in our software while coordinating with families and medical staff.

Role requires driving ability, physical stamina, and a compassionate, professional demeanor when interacting with bereaved families; weekend and evening availability is expected.