Compassionate Concierge — Senior Living Support

Grace Management, Inc.; Jacksonville (FL); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

PTO (Paid Time Off) and Holiday Pay

Daily pay

401K with employer match

Short and long-term disability

Referral Bonuses

Tuition Reimbursement

Employee Assistance Program

Job summary

Grace Management, Inc.'s Augustine Landing is seeking a friendly Concierge to provide clerical support and resident services in a welcoming senior living community. You will answer calls, greet guests, coordinate services, and assist residents, families, and staff with daily needs.

Ideal candidates have a high school diploma or GED, office experience, strong communication skills, and a neat appearance. The role offers full-time hours and comprehensive benefits described above.

Qualifications

• High School Diploma or GED required.
• Experience with general office procedures is preferred.
• Excellent written and verbal communication skills.
• Ability to read, write, and speak English.

Responsibilities

• Answer incoming telephone calls promptly and route messages.
• Greet guests and residents, sign registers, and direct to appropriate staff.
• Provide information and assist residents with services and activities.
• Assist Wellness Director with appointments and transportation coordination.
• Maintain lobby, mailboxes, and front desk areas in neat condition.
• Support recruitment activities by posting ads and coordinating interviews.

Skills

Telephone etiquette

Customer service

General office procedures

English proficiency

Interpersonal skills

Multitasking

Education

High School Diploma or GED

Tools

Windows OS

Microsoft Word

Excel

Outlook

Office suite

Emailing

Job description

Grace Management, Inc.'s Augustine Landing is seeking a friendly Concierge to provide clerical support and resident services in a welcoming senior living community. You will answer calls, greet guests, coordinate services, and assist residents, families, and staff with daily needs.

Ideal candidates have a high school diploma or GED, office experience, strong communication skills, and a neat appearance. The role offers full-time hours and comprehensive benefits described above.