Compassionate Concierge | Front Desk & Resident Support

EPIC Healthcare; San Bernardino (CA); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Beautiful work environment

Competitive cash compensation

Health insurance

Vision & Dental Insurance

Flexible scheduling

Electronic charting

401(k)

Job summary

The Villas at San Bernardino is seeking a Concierge to be the welcoming face of our assisted living community in California. You will greet residents and guests, answer phones, transfer calls, and coordinate appointments while maintaining accurate daily logs and ensuring a positive, compassionate experience for residents and families.

Ideal candidates have a High school diploma, are 18+, and bring basic office skills.

Qualifications

• High school diploma preferred.
• 18+ years of age.
• No felony conviction, or conviction for fraud of the federal government.
• Previous Concierge experience is a plus.
• Familiar with how to use a telephone, copy machine, fax machine, and all other office equipment associated with this position.

Responsibilities

• Answer phones, take messages and transfer calls.
• Greet arriving guests in a professional and friendly manner.
• Answer residents needs and requests.
• Maintain a daily resident log and resident emergency information.
• Answer emergency responder and fire alarm systems and take appropriate emergency steps.
• Schedule residents doctor appointments and activities as necessary.
• Provide information to business office for billing.
• Distribute written communications.
• Accept and sign for deliveries (mail, prescriptions, etc.).
• Coordinate guest room reservations as applicable.

Job description

The Villas at San Bernardino is seeking a Concierge to be the welcoming face of our assisted living community in California. You will greet residents and guests, answer phones, transfer calls, and coordinate appointments while maintaining accurate daily logs and ensuring a positive, compassionate experience for residents and families.

Ideal candidates have a High school diploma, are 18+, and bring basic office skills.