Compassionate Case Manager: Housing & Resource Navigator

ServiceNet Inc.; Pittsfield (MA); On-site; USD 23,866 - 33,992; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Parental leave

Tuition assistance

Job summary

A non-profit organization seeks a Case Manager in Pittsfield, MA to support guests facing challenges such as homelessness and mental health issues. The role involves building trusting relationships, providing case management, and collaborating with community resources. Ideal candidates will have excellent communication skills and an understanding of trauma-informed care. This position offers a competitive hourly compensation and various benefits, including health insurance and training opportunities.

Qualifications

• Experience supporting individuals facing homelessness, mental health, or substance use challenges preferred.
• Willingness to obtain CPR/First Aid and Narcan training.

Responsibilities

• Build trusting relationships with guests through compassionate presence.
• Conduct intake and needs assessments to identify individual goals.
• Provide ongoing case management and support resource navigation.

Skills

Interpersonal and communication skills

Ability to manage multiple priorities

Experience with trauma-informed care

Understanding of harm reduction principles

Tools

Basic computer use

Job description

A non-profit organization seeks a Case Manager in Pittsfield, MA to support guests facing challenges such as homelessness and mental health issues. The role involves building trusting relationships, providing case management, and collaborating with community resources. Ideal candidates will have excellent communication skills and an understanding of trauma-informed care. This position offers a competitive hourly compensation and various benefits, including health insurance and training opportunities.