Compassionate Care Management Assistant

Bon Secours Mercy Health; Richmond (VA); On-site; USD 25,000 - 37,000; Part time

Benefits offered by this job

Competitive pay

403(b) employer contributions

Medical coverage

Dental coverage

Paid time off

Job summary

Bon Secours Mercy Health is seeking a Care Management Assistant at St. Mary’s Hospital to support care management staff with discharge planning and patient transitions. The role includes processing Medicare messages, coordinating with care managers and social workers, and maintaining patient communications.

Requires a High School Diploma or GED; BLS certification is required. Some college is preferred and healthcare experience with discharge planning is a plus.

Qualifications

• High School Diploma or GED (required).
• BLS Basic Life Support – American Heart Association (required).
• Some college (preferred).
• Previous healthcare experience with discharge planning procedures (preferred).

Responsibilities

• Assists in issuing Medicare Important Message letters after communication with Care Management staff.
• Coordinates faxing, mail management, phone messages and other office tasks.
• Provides updates on approvals and denials to Care Managers and Social Workers.
• Assists in non-complex discharge planning and transitions under supervision.
• Keeps community resource manuals up to date.

Skills

Care management

Care for patients

Patient Observation

Discharge planning

Mail management

Education

High School Diploma or GED (required)

Some college (preferred)

Tools

Ensemble

Job description

Bon Secours Mercy Health is seeking a Care Management Assistant at St. Mary’s Hospital to support care management staff with discharge planning and patient transitions. The role includes processing Medicare messages, coordinating with care managers and social workers, and maintaining patient communications.

Requires a High School Diploma or GED; BLS certification is required. Some college is preferred and healthcare experience with discharge planning is a plus.