Compassionate Behavioral Health Technician

Acadia Healthcare; El Paso, Northern (TX, KY); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Acadia Healthcare seeks a compassionate patient care assistant to support residents at the El Paso facility. You will perform essential caregiving tasks, monitor safety, document observations, and assist with daily living activities under supervision.

A strong customer-service mindset and adherence to patient safety protocols are required. The role emphasizes teamwork with nursing staff, timely communication, and an empathetic, professional approach to all patients and families in a fast-paced

Qualifications

• High school diploma or equivalent required.
• Six months or more experience working with the specific population of the facility preferred.
• CPR and de-escalation and restraint certification required.
• First aid may be required based on state or facility requirements.

Responsibilities

• Demonstrate a sense of urgency related to patient safety and provide excellent customer services.
• Ensure the well-being of patients and provide a positive, supportive environment.
• Conduct safety checks and ensure supervision at 15 minute intervals as required.
• Document timely, accurate clinical information in the patient’s medical record.
• Assist in providing a safe, secure environment for patients, families and staff.
• Interact with patients, observe behaviors and communicate observations to nursing staff.

Skills

Empathy

Customer service

Patient safety awareness

Sense of urgency

Education

High school diploma or equivalent

Tools

CPR certification

First aid certified

De-escalation training

Job description

Acadia Healthcare seeks a compassionate patient care assistant to support residents at the El Paso facility. You will perform essential caregiving tasks, monitor safety, document observations, and assist with daily living activities under supervision.

A strong customer-service mindset and adherence to patient safety protocols are required. The role emphasizes teamwork with nursing staff, timely communication, and an empathetic, professional approach to all patients and families in a fast-paced