Compassionate Behavioral Health Admissions Counselor

Acadia Healthcare; Peachtree Corners (GA); In loco; USD 45.000 - 60.000; Tempo pieno

Descrizione del lavoro

Acadia Healthcare's Lakeview Behavioral Health in Georgia seeks an Admissions Counselor to guide patients and families through the admissions process with empathy and urgency.

The role focuses on insurance verification, pre-admission assessments, and coordination with clinical teams to ensure appropriate placement and continuity of care. A background in mental health and strong communication are essential.

Competenze

• Bachelor’s degree in a social services field required (if state allows).
• Master's degree in a social services field (psychology, counseling, social work, sociology, health administration, nursing) or RN preferred.
• One or more years’ experience in mental/behavioral health working with individuals in a clinical or observational capacity preferred.
• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
• First aid may be preferred based on state or facility.

Mansioni

• Respond to inquiries about the facility within facility policy timeframes.
• Ability to develop therapeutic relationships with patients and families.
• Perform benefit eligibility to ensure patient benefits are active at the time of admission.
• Collaborate with facility medical and psychiatric personnel to ensure appropriate recommendations regarding pending referrals.
• Coordinate admission and transfer from referral sources and between levels of care within the facility.
• Maintain knowledge of milieu management.
• Communicate projected admissions to designated internal representatives promptly.
• Ensure all clinical information from referral sources or patients is received prior to admission.
• Schedule and complete pre-admission assessments and communicate disposition recommendations to the patient or family.
• Admit the patient to the registration and accounting system and complete forms.

Conoscenze

Empathy

Care coordination

Insurance verification

Clinical communication

Formazione

Bachelor's degree in social services

Master's degree in social services or RN preferred

Descrizione del lavoro

Acadia Healthcare's Lakeview Behavioral Health in Georgia seeks an Admissions Counselor to guide patients and families through the admissions process with empathy and urgency.

The role focuses on insurance verification, pre-admission assessments, and coordination with clinical teams to ensure appropriate placement and continuity of care. A background in mental health and strong communication are essential.