Compassionate Admissions Counselor

Arms Acres; Carmel Hills (NY); On-site; USD 25,000 - 26,000; Full time

Job summary

Arms Acres in Carmel, NY is seeking an Admissions Counselor to support patients as they enter our treatment program. This role helps create a welcoming, safe admissions experience and orients patients to the facility under supervision of the Shift Supervisor, Clinical Manager, and Program Director.

Responsibilities include handling and securing personal belongings, reviewing the patient handbook, and connecting patients with unit staff and case managers to ensure a smooth transition into the

Qualifications

• High school diploma or GED is required.
• Six months of experience in a direct client or patient care environment preferred.
• One to three months of related experience and/or training.
• Basic knowledge and understanding of alcoholism and substance use disorders.

Responsibilities

• Welcome incoming patients and assist with the handling, labeling, and secure storage of their personal belongings.
• Search patient bags, luggage, purses, and other belongings in accordance with facility policies and document findings on the admissions forms.
• Inventory and secure patient valuables, obtain required signatures, and maintain storage records.
• Follow established procedures for handling and transferring prohibited substances to the nursing station and disposing of needles and sharps in designated biohazard containers.
• Accompany patients and their belongings to the appropriate unit and assist with their transition into the facility.
• Review the patient handbook, explain applicable guidelines, and ensure required forms are completed and signed.
• Introduce patients to appropriate unit staff and/or their assigned case managers to support a smooth transition into the program.

Education

High school diploma

Job description

Arms Acres in Carmel, NY is seeking an Admissions Counselor to support patients as they enter our treatment program. This role helps create a welcoming, safe admissions experience and orients patients to the facility under supervision of the Shift Supervisor, Clinical Manager, and Program Director.

Responsibilities include handling and securing personal belongings, reviewing the patient handbook, and connecting patients with unit staff and case managers to ensure a smooth transition into the