Compassionate Admissions Counselor – Evening Shift

Arms Acres; Carmel Hills (NY); On-site; USD 25,000 - 26,000; Full time

Job summary

Arms Acres in Carmel, NY, is seeking a compassionate Admissions Counselor to support patients as they enter our treatment program. This role helps orient patients to the facility, explains program guidelines, and ensures a welcoming admissions experience.

Under supervision, you will manage belongings, obtain required forms, and coordinate with unit staff to ease transitions. A high school diploma and patient-care exposure are required, with basic knowledge of substance use disorders.

Qualifications

• High school diploma or GED.
• Six months of experience in a direct client or patient care environment required.
• One to three months of related experience and/or training.
• Basic knowledge and understanding of alcoholism and substance use disorders.

Responsibilities

• Welcome incoming patients and assist with the handling, labeling, and secure storage of their personal belongings.
• Search patient bags, luggage, purses, and other belongings in accordance with facility policies and document findings on the appropriate admissions forms.
• Inventory and secure patient valuables, obtain required signatures, and maintain accurate storage records.
• Accompany patients and their belongings to the appropriate unit and assist with their transition into the facility.
• Review the patient handbook, explain applicable guidelines, and ensure required forms are completed and signed.
• Introduce patients to appropriate unit staff and/or their assigned case managers to support a smooth transition into the program.
• Participate in performance improvement initiatives and perform additional duties as assigned.

Education

High school diploma or GED

Job description

Arms Acres in Carmel, NY, is seeking a compassionate Admissions Counselor to support patients as they enter our treatment program. This role helps orient patients to the facility, explains program guidelines, and ensures a welcoming admissions experience.

Under supervision, you will manage belongings, obtain required forms, and coordinate with unit staff to ease transitions. A high school diploma and patient-care exposure are required, with basic knowledge of substance use disorders.