Admissions Counselor

Arms Acres; Carmel Hills (NY); On-site; USD 25,000 - 26,000; Full time

Job summary

Arms Acres in Carmel, NY, is seeking a compassionate Admissions Counselor to support patients as they enter our treatment program. This role helps orient patients to the facility, explains program guidelines, and ensures a welcoming admissions experience.

Under supervision, you will manage belongings, obtain required forms, and coordinate with unit staff to ease transitions. A high school diploma and patient-care exposure are required, with basic knowledge of substance use disorders.

Qualifications

• High school diploma or GED.
• Six months of experience in a direct client or patient care environment required.
• One to three months of related experience and/or training.
• Basic knowledge and understanding of alcoholism and substance use disorders.

Responsibilities

• Welcome incoming patients and assist with the handling, labeling, and secure storage of their personal belongings.
• Search patient bags, luggage, purses, and other belongings in accordance with facility policies and document findings on the appropriate admissions forms.
• Inventory and secure patient valuables, obtain required signatures, and maintain accurate storage records.
• Accompany patients and their belongings to the appropriate unit and assist with their transition into the facility.
• Review the patient handbook, explain applicable guidelines, and ensure required forms are completed and signed.
• Introduce patients to appropriate unit staff and/or their assigned case managers to support a smooth transition into the program.
• Participate in performance improvement initiatives and perform additional duties as assigned.

Education

High school diploma or GED

Job description

• Location 75 Seminary Rd,Carmel, NY, 10512,United States
• Base Pay $17.90 - $19.00 / Hour
• Employee Type Benefit Eligible PT/FT
• Required Degree High school

Contact information

Description

Making a Difference, One Life at a Time.

Since 1982, Arms Acres has been helping individuals take the first steps toward recovery from substance use disorders. Located in Carmel Hamlet, New York, our 191-bed inpatient facility provides medically supervised detoxification, crisis counseling, and comprehensive support to individuals navigating recovery.

Our work goes beyond medical care. Physicians, nurses, social workers, counselors, and many other professionals work together to help patients through some of the most challenging moments of their lives. With more than 50,000 lives impacted since our founding, Arms Acres is built on the belief that compassionate care, teamwork, and professional dedication can make a meaningful difference.

Monday-Friday (1:30PM-10:00PM)

About the Role

Arms Acres is seeking a compassionate, attentive, and dependable Admissions Counselor to support patients as they enter our treatment program. This role is essential to creating a welcoming, safe, and organized admissions experience for individuals beginning their treatment journey.Working under the supervision of the Shift Supervisor, Clinical Manager, and/or Program Director, the Admissions Counselor helps orient patients to the facility, explains program guidelines, manages belongings according to established procedures, and monitors the admissions area to maintain a safe and therapeutic environment.

Key Responsibilities

Welcome incoming patients and assist with the handling, labeling, and secure storage of their personal belongings.

Search patient bags, luggage, purses, and other belongings in accordance with facility policies and document findings on the appropriate admissions forms.

Inventory and secure patient valuables, obtain required signatures, and maintain accurate storage records.

Accompany patients and their belongings to the appropriate unit and assist with their transition into the facility.

Review the patient handbook, explain applicable guidelines, and ensure required forms are completed and signed.

Introduce patients to appropriate unit staff and/or their assigned case managers to support a smooth transition into the program.

Participate in performance improvement initiatives and perform additional duties as assigned.

Requirements

High school diploma or GED.

Six months of experience in a direct client or patient care environment required

One to three months of related experience and/or training.

Basic knowledge and understanding of alcoholism and substance use disorders.

Summary

Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.