Compassionate ACA Insurance Navigator

HealthFund Solutions; Anniston (AL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Life Insurance

Disability Insurance

Critical Illness Insurance

401(k) with employer match

Job summary

HealthFund Solutions is seeking an Insurance Advocate to enroll patients in ACA Marketplace plans onsite in Anniston, Alabama, with a Monday–Friday schedule 8:00 am–4:30 pm. You will report to the assigned hospital daily and work in a fast-paced healthcare environment.

Responsibilities include contacting patients to assess eligibility, enrolling in plans, guiding enrollment, documenting activity in EMR systems, and staying current on ACA policies.

Qualifications

• High School Diploma required; some college preferred.
• 1–2 years related experience in healthcare or insurance.
• Knowledge of ACA marketplace, Medicaid, and insurance terms preferred.
• Computer proficiency; EMR/EHR experience preferred.
• Valid driver’s license, clean driving record, and active auto insurance.

Responsibilities

• Contact patients to assess financial and medical eligibility for coverage.
• Enroll patients in ACA marketplace plans and obtain required documentation.
• Guide patients through the enrollment process and assist with case issues.
• Perform bedside screenings when necessary.
• Manage a high volume of outreach calls.
• Document all activity in HealthFund Solutions, Hospital databases, and EMR systems.
• Stay up to date on ACA policies, procedures and certification requirements.
• Provide accurate and timely data to support reporting and tracking needs.

Skills

Empathy

Communication

Attention to detail

Outbound calls

Healthcare terminology

Education

High School Diploma

Some college preferred

Tools

EMR/EHR systems

Job description

HealthFund Solutions is seeking an Insurance Advocate to enroll patients in ACA Marketplace plans onsite in Anniston, Alabama, with a Monday–Friday schedule 8:00 am–4:30 pm. You will report to the assigned hospital daily and work in a fast-paced healthcare environment.

Responsibilities include contacting patients to assess eligibility, enrolling in plans, guiding enrollment, documenting activity in EMR systems, and staying current on ACA policies.